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Development Processs

INTENT uses the agile methodology and lean processes for our software development projects. The processes enable us to have frequent release cycles, periodic demo and feedback, more effective change management and no surprise releases.
This document outlines the process used by our development projects. The document is intended to be a summary of the process and activities as viewed by a customer, and hence doesn't get in to much detail on internal execution.
The Project Execution process is designed to handle the following areas of software development:
  
 
Development

 

Project Management

 

Quality Control

 

Release Management
Project Execution Overview
Model Selection
Agile vs. Waterfall methodology. The type of customer engagement is the primary factor in the choice of software development methodology used. INTENT will recommend a model based on engagement type and other factors, but the customer has an option to select a model of their choice.
Execution
The execution is described from an agile methodology perspective. In administering and executing the development process, Microsoft Team Foundation Server (TFS) is used. Customers will be granted access to the TFS system to enable them to oversee the project progress.
Once engagement is finalized, a Project Manager is assigned to the project
Scoping – PM works with stake holder in defining the scope of the project, identifying various phases
Estimating - PM provides a Rough Order Magnitude estimate to the customer based on the scope.
Proofs of Concept and exploratory work – if new technology or systems are being used, or if the customer needs a POC, exploration of new technology, evaluating tools, techniques etc.
PM revisits the scope with the stake holder after exploration is complete. This is needed in case the scope was affected or if there is a change in the approach
Resource Selection and allocation – based on required skill set and experience.
Development and Delivery iterations – Based on scope, resources and timelines the PM will work with stake holder in formulating development iterations. Each iteration will have the following steps:
 
Requirements finalization & prioritization – task items
     
Items planned for this iteration (from original scope)
     
Items proposed by the customer after reviewing prior week’s delivery
     
Prior week’s task overflow
   
Task breakdown by week, estimation and resource allocation
  Weekly task deliverables, customer demo and feedback
  Customer sign-off on all completed deliveries.
Internal Process during/after iterations
 
Development
 
Submit estimates for tasks and enter them in TFS
Complete tasks in the order of priority/dependence
Updated actual time spent in TFS, along with reasons for any deviations from estimate
Address any issues/bugs assigned
An automated workflow will set each completed issue/bug/task to the QA queue. This queue is monitored by the QA Lead and assigned to the appropriate QA personnel
Quality Assurance
 
 
Requirement review and test case preparation
 
Create Requirements Traceability Matrix – ensure that all requirements are captured in test cases
 
Create Dependency Matrix – to get a quick view of impact of change
 
Test and report any issues using TFS
  Track and monitor all issues – reported by internal staff and customer
 
QA Lead monitors completed task/issue/bug queue and assigns QA tasks to the appropriate QA personnel
Process Audit
 
Process Audits are conducted at least once a month with the PM
QA Audits are conducted to ensure quality of customer deliverables
Periodic customer satisfaction surveys are also conducted to get customer feedback
Risk Management
 
Monitor tasks to ensure they are delivered within designated tolerances
Daily stand-up meeting - lasts less than 10 minutes
 
Team members report their progress
 
Discuss issues they might be facing
 
Ask for help if needed
 
Identify potential delays due to technical challenges or underestimating effort
 
If any risks are identified, PM informs the client – this ensures complete visibility to the client, and eliminates surprises
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